FAQs
Frequently Asked Questions
Have questions? We’ve got answers! Check out our FAQs below, and if you don’t find what you’re looking for, feel free to contact us.
1. What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
2. Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location.
3. How long does shipping take?
Standard shipping typically takes 5-7 business days within the US and 7-14 business days internationally. Expedited shipping options are also available at checkout.
4. What is your return policy?
We offer free returns within 90 days of purchase. Items must be unused, in their original packaging, and accompanied by proof of purchase. For more details, visit our Return & Refund Policy page.
5. Can I track my order?
Yes! Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order directly on our Track Order page.
6. Do you offer price adjustments?
Yes, we offer price adjustments within 30 days of purchase if the item is sold for a lower price on our website. Contact us at techoasisworld@outlook.com for assistance.
7. What if my item is damaged or defective?
If your item arrives damaged or defective, please contact us immediately at techoasisworld@outlook.com. We’ll help you resolve the issue as quickly as possible.
8. Do you offer warranties on your products?
Yes, most of our products come with a manufacturer’s warranty. Check the product description for specific warranty details, or contact us for more information.
9. Can I cancel or modify my order?
You can cancel or modify your order as long as it hasn’t been shipped. Contact us at techoasisworld@outlook.com for assistance.
10. How do I contact customer support?
You can reach us via email at techoasisworld@outlook.com or through our Contact Us page. We’re here to help!